A Tree Is on Your House. Call Now, Don't Wait for a Form.
If a tree is on your house, on your car, or blocking the only way out, call (336) 908-7990 right now and skip the form below. Storm and emergency calls are taken seven days a week and move to the front of the schedule.
The next ten minutes
A tree just came down on your house, your car, or across your driveway. Do these in order before you call anyone about removing it.
- 1. If a power line is touching the tree, stay well back. Call the utility and call 911. Do not assume a line is dead just because the power is out.
- 2. Call 911 now if anyone is hurt, trapped, or you smell gas.
- 3. Keep everyone, pets, and vehicles away from the tree and out from under anything it's still resting on. A fallen tree is still under load, and roof framing that took the hit can let go later.
- 4. Do not climb on the roof, go up a ladder, or get near a leaning or hung-up tree. Do not try to cut or pull it loose yourself.
- 5. If you can do it from a safe distance, photograph the damage before anything moves.
- 6. Call (336) 908-7990.
If any part of the tree is touching a power line
Treat every downed or leaning line as live. Power can come back on without warning even if your whole street is dark.
Stay well clear of the tree, the line, and anything both are touching, including a wet driveway or a metal fence. Call the utility company, then call 911.
This isn't a tree removal call yet. No tree crew, including this one, can safely touch a tree with a power line on it until the utility confirms the line is dead and clears the way.
What's a call-right-now, and what can wait until morning
Some storm damage is a right-now call. Some can sit safely until daylight.
A tree down in the open part of the yard, clear of the house, the driveway, and any wires, is usually safe to leave until morning or until you get a callback. Waiting on that one doesn't cost you anything except a little time looking at it.
Call right now for any of these:
- A tree on the house
- A tree on a car, especially with someone inside or nearby
- A tree blocking the only way in or out of your property
- A tree hung up in another tree
- Anything touching a power line
What happens when you call
A real person answers, not a machine. Tell them what's down, where it is, and whether it's on the house, a car, or blocking your driveway.
Storm and emergency calls move to the front of the schedule, ahead of routine jobs that were already booked. The office will tell you where you land and get the crew moving.
If you'd rather not wait on the phone, you can text (336) 908-7990 with a short description and a photo, if you have one taken from a safe distance.
Nobody quotes a price sight unseen, storm or not. The size of the tree, what it's resting on, and whether a truck can reach it all change the job, and that gets sorted out at the free on-site estimate.
What the crew does with a tree on the roof or hung up
A tree resting on a roof or hung up in another tree is still holding weight in a way it was never built for. It gets taken apart from the top down, in pieces, rather than dropped as one.
Limbs are roped and lowered instead of cut loose, so nothing swings into the part of the roof, fence, or car that's still standing. A hung-up tree comes down the same way: cut in sections under control, never pulled free from the ground with a truck and a chain.
Getting the tree off is where this crew's part ends. Repairing the roof, the fence, or whatever it damaged is a separate contractor's job, and having the tree gone is what lets that work start.
A typical crew is around five people, so there's usually someone running the saw, someone on the rigging, and someone clearing wood at the same time rather than one person doing it all in sequence.
- Bucket truck and crane to work over a roofline without crossing it
- Ropes and rigging to lower limbs instead of dropping them
- Grapple truck and chipper to clear the wood and brush once it's down
What's left in the yard, and what to do about insurance
Once the tree is down, the wood goes out on the grapple truck and the brush goes through the chipper. The driveway gets blown off and the grass gets raked before the crew leaves.
For insurance, take your own photos of the damage before anything moves, if it's safe to do so, and ask for an itemized invoice. That's usually what an adjuster wants to see.
Whether a specific tree or the damage under it is covered comes down to your policy, not anything a tree crew can tell you, so bring your own questions to your carrier. This crew doesn't bill insurers directly or negotiate claims.
The certificate of insurance goes out with your estimate whether you ask for it or not.
What customers said about work like this
Taken from the company's Google profile, word for word.
We have several very tall pines on our farm that eventually would have fallen on fences and buildings. They came out and cut the trees down in a day, then returned the following day to grind the stumps down. I wished I had taken them up on the offer to keep the pine chips from the trees so we could use them for the barns. They cleaned up the area nicely.
We had a large oak tree removed from our property with the help of the Tiad Tree Removal Services. The tree was close to our house, the fence and was surrounded by the concrete all around the tree. The job was done very professionally, the crew worked very efficiently and cleaned everything up after the job was completed. There was no damage to the fence or the concrete. We are very pleased with the work. The price was very reasonable. We would recommend this service to anybody.
Even though the weather was in the teens, the crew showed up on time, worked non stop till the job was finished and cleaned the entire work area. I was concerned about my neighbors yard being damaged by the heavy branches but they painstakingly tied off each branch and gently lowered them to the ground. I would highly recommend Triad Tree Service to anyone who wants professional service at a fair price!
Emergency Tree Removal tree service questions
A tree just came down on my house. What do I do first?
Part of the tree is touching a power line. Do I call the tree company first?
Is a tree hung up in another tree actually dangerous, or can it wait?
Do you come out at night?
Will you deal with my insurance company for me?
Get your free estimate.
Call and a real person picks up. We come look at the tree, usually the same day or the next, and the number we give you is the number you pay.
- Free, and there is no pressure after it
- Proof of insurance comes with the quote, not after you ask
- Most jobs start within a week. Storm damage jumps the line
Tell us about the tree
Four quick fields, or send us a message in the chat.